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Retail Industry Case Study

e-Commerce leader, 1-800-FLOWERS.com, increases efficiency and reduces indirect procurement costs

e-Commerce leader, 1-800-FLOWERS.com, increases efficiency
and reduces indirect procurement costs

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Challenge

With ten brands and thousands of products, 1-800-Flowers.com was seeking a solution to gain more control over their fractured print supply chain and branded materials spend. They were looking to save money and improve service for their employees and business units while freeing up resources to focus on higher-value activities.

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Solution

With ten brands and thousands of products, 1-800-Flowers.com was seeking a solution to gain more control over their fractured print supply chain and branded materials spend. They were looking to save money and improve service for their employees and business units while freeing up resources to focus on higher-value activities.

“Our relationship with SupplyLogic has exceeded our expectations in every respect. Their approach to indirect supply chain management is unique and has resulted in the delivery of quality products at lower costs with increased efficiencies and enterprise-wide. We recommend SupplyLogic to companies desiring to lower indirect costs and increase efficiencies.”

 

– Chris McCann, President, 1-800-flowers.com

 

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Results

With the help of SupplyLogic’s methodology, all brands and business units now have a streamlined process for design, ordering, production, and fulfillment of print, marketing communications, and branded merchandise. Because the process is centralized, 1-800-Flowers.com has created leverage and economies of scale, improving the experience of the company’s highly distributed 400,000 employees and creating significant enterprise value.

For over 40 years, 1-800-FLOWERS.COM, Inc. has been a leading provider of gifts designed to help customers express, connect and celebrate. Find out more at www.1800flowers.com